Reviews

Bates Heating and Air installed a new system and we couldn't be happier. David (owner) made several recommendations that were not even mentioned by two other companies. Now the entire house heats and cools comfortably, including an upstairs room that would never completely cool down in warm weather. The installation crew was professional, friendly and sensitive to us being inconvenienced during installation. I highly recommend Bates Heating and Air for any of your heating and A/C needs.

David was fast to respond when my heater went out, he was able to diagnose the problem quickly and give me the options for repairing a 15 year old unit or replacing it. No hard sale to upgrade to a new unit , but laid out the options for me me to choose. Fast, friendly, dependable service.

Bates installed a new furnace for us this fall. They went above and beyond to do the job right. Knowing we sometimes have water problems in the basement, they put the unit up on blocks, which is exactly what we wanted. Thanks, Matt for coming out to do the quote and following up on the project, and thanks Tom and Larry for working hard to get the old furnace out and the new one in and running! Great company and people! - Daniel & Heidi

David was great, responsive and reasonable. I researched multiple companies and on Google he had over 50 positive reviews and more than that on his website!...

I sent pictures of the model and fan motor at their request. Technician arrived with the correct fan motor and we had air conditioning. I had the condenser fan motor go out yesterday evening. Bates Heating and Air was able to come out this morning, and replace it. Friendly and responsible.

Great experience with David! Very professional, honest & very fair in pricing. My bill was a lot lower than anticipated, so very grateful! And took care of us on a Saturday, no problem... Thank you so very much for your diligence in getting our A/C repaired in this horrible heat!

Quick and very friendly! Definitely recommend!

Not only did they repair my ac, they gave me tips for up keep! Polite, fast and got the job done

I called David Bates yesterday evening because my air went out. He came right out the next morning and fixed my air. Being July I really appreciated it. He was fair and super nice to work with. A+ service.

Fantastic service, quick, price right & honest

A storm knocked out my air. I called this company and the owner said all his techs were out. I explained I was pretty desperate since I am 76 and have a heart condition. He came out himself within 45 minutes and diagnosed that it had been hit by lightening and needed a new compressor. Since it would be an insurance claim and would take time for an adjuster to come our to verify and do paper work and a check, he left and came back an hour later with a temporary window unit to put in a window. He saved me from having to go to a motel or leave my house. He was just super nice and a great person to deal with. His estimate was correct according to the adjuster and his price very reasonable for the repair. I would trust this man like I would my own father. He really cares about his customers. I will always use him in the future. I would give him a ten.

I highly recommend this company. David is professional and a great guy. They were quick and got the job done right. I can’t say enough positive remark’s about this company. Give them a shot, you won’t be disappointed.

Was awesome! Very nice and very quick service!

Great guys and family owned !!

Our air conditioner stopped working on 4th of July and Bates came out and fixed even on the holiday. Amazing service and great people. We had used a different company the day before and it obviously wasn’t fixed. The prices are great. Thank you so much for getting our family out of a bind. Will definitely bring using them all the time now!!

David, did a phenomenal job of getting to me quick. My AC fan was going out and making a loud noise. He was very quick to fix it and ordered the original parts, to ensure the best quailty. Will be using David, for any of my AC repairs in the future, for sure.

I am so satisfied with the honesty and fairness of this company. I would highly recommend them. When others wanted to sell me a whole new system for the commission, Bates replaces the fan motor and all is working again. This customer is spreading the word. Thank you Mr. Bates.

Hey theses guys were on time professional and personable. The AC guys we were using said we needed a new system. And referred us to their company’s sales guy. Who still hasn’t called us back. Bates came by way of referral. So now, we’re referring them!! The technician explained and gave options in the event we needed to get a new system. Then said he would rather just fix it! And so he did! Quickly!!! So if your in a bind and needing good honest opinion on your home AC system, call Bates! It’s hard to find a good honest mechanic. Bates will not disappoint!

Our air went out and it was stuck on heater and it we 89• in my apartment my landlord called and he was here in 30 minutes of calling him and 10 minutes and it’s back on going down as we speak thanks I highly recommend people using them

First time using Bates heating and air today and we are sold. Very professional, very fairly priced. He squeezed us in even though he was already very busy. All of our future heating and air will be through Bates.

David came by and replaced thermostat which had a short. Service was great. Very knowledgeable and answered all my questions. Very Helpful. Highly recommended.

David came to my house to look at my noisy AC. He took care of what needed to be done and didn’t try to talk me into unnecessary extras. He’s quick to respond and showed up on time. I would highly recommend.

Great experience, would recommend to everyone! Very professional but personal too which is a good balance. Not from this area so we got a few quotes and this company is far better then anyone out there!! Very happy we went w this company. Father and son came and installed it and very impressed!