Reviews

Whole system replaced and they were great , they will be my go to from now on

Bates heating and air came out to replace one of my HVAC units it was a tough one to replace going through what I would consider a mouse hole in the ceiling they had to take the complete unit apart to get it up in the hole and put it back together once up in the attic. They did it without complaining and did a professional job there was a slight hiccup after the install so I called David Bates the owner and spoke with him and at 8am the next morning his service technician was out to take care of the problems and he was right behind him 30 minutes later to make sure everything was done right. The problem was so minor that I normally wouldn’t mention it but it was just the fact that he was out so quick and so concerned it made me want to relay this quality to all those who are considering using him if he doesn’t do it right or if there is a hiccup he takes care of it and makes it perfect without delay . I just want to thank David and all of his crew for doing a professional and awesome job Thank you!! Bill Wolfe

We have had an all around wonderful experience with Bates Heating and Air! David quoted us a fair price -way less than many competitors in town! We got multiple quotes from other places and at Bates the service we received was unmatched. Jason installed our unit and was thorough, professional, kind and an expert. We hope we don't have to replace our AC again but we will definitely be using Bates for any other services we will ever need!

The Bates boys showed up and did a great job on my new construction, if you are looking for some HVAC Pros you should consider Bates Heating and Air.

Bates was the best company I could have chosen! They were so understanding and helpful to get through a worn out system, they helped in anyway possible to get through it! I now have a new system that is awesome! Bates is by far the best, the world needs more people like them!

Dave a very nice and friendly guy. He gave me a very good price when I was desperate with my HVAC, just got back home after away for 5 months and the the house was 95 degrees, It was fix by another company but they don't even offer me some options when when i needed it. Got a chance to met his lovely wife and cute son. Anyway, Many Thanks.

Professional, thorough and reasonably priced . I would definitely use him in the future .

I was referred to Bates by a neighbor and read the excellent reviews. I had a major component go down going into the long holiday weekend and I was very impressed with how quickly David responded and got Gene on the job. Thank God the motor was in stock in Ft Worth. 4 hours later we were up and running again- exceeded our expectations.

These guys are the best, most honest and fairest price around. Definitely will use them again if I have any issues with my HVAC going forward.

Very good

We called Bates after we had one of the better known companies give us an evaluation on our air conditioning system. The first company left us with no air conditioning and told us to wait for their quote. David came and got our system going until he could get a new system for us. He had the new system in and installed in less than a week. He also followed up a few days later to make sure we were happy with everything.

Bates Heating and Air installed a new system and we couldn't be happier. David (owner) made several recommendations that were not even mentioned by two other companies. Now the entire house heats and cools comfortably, including an upstairs room that would never completely cool down in warm weather. The installation crew was professional, friendly and sensitive to us being inconvenienced during installation. I highly recommend Bates Heating and Air for any of your heating and A/C needs.

Mr. Bates scheduled my appointment. He was on time, pleasant, knowledgeable, and I was immediately at ease. My inside and outside unit was assessed and...

David was fast to respond when my heater went out, he was able to diagnose the problem quickly and give me the options for repairing a 15 year old unit or replacing it. No hard sale to upgrade to a new unit , but laid out the options for me me to choose. Fast, friendly, dependable service.

David was great, responsive and reasonable. I researched multiple companies and on Google he had over 50 positive reviews and more than that on his website!...

I sent pictures of the model and fan motor at their request. Technician arrived with the correct fan motor and we had air conditioning. I had the condenser fan motor go out yesterday evening. Bates Heating and Air was able to come out this morning, and replace it. Friendly and responsible.

Quick and very friendly! Definitely recommend!

Great experience with David! Very professional, honest & very fair in pricing. My bill was a lot lower than anticipated, so very grateful! And took care of us on a Saturday, no problem... Thank you so very much for your diligence in getting our A/C repaired in this horrible heat!

Not only did they repair my ac, they gave me tips for up keep! Polite, fast and got the job done

I called David Bates yesterday evening because my air went out. He came right out the next morning and fixed my air. Being July I really appreciated it. He was fair and super nice to work with. A+ service.

Fantastic service, quick, price right & honest

A storm knocked out my air. I called this company and the owner said all his techs were out. I explained I was pretty desperate since I am 76 and have a heart condition. He came out himself within 45 minutes and diagnosed that it had been hit by lightening and needed a new compressor. Since it would be an insurance claim and would take time for an adjuster to come our to verify and do paper work and a check, he left and came back an hour later with a temporary window unit to put in a window. He saved me from having to go to a motel or leave my house. He was just super nice and a great person to deal with. His estimate was correct according to the adjuster and his price very reasonable for the repair. I would trust this man like I would my own father. He really cares about his customers. I will always use him in the future. I would give him a ten.

I highly recommend this company. David is professional and a great guy. They were quick and got the job done right. I can’t say enough positive remark’s about this company. Give them a shot, you won’t be disappointed.

Was awesome! Very nice and very quick service!